Privacy, Terms and Conditions

Privacy

At BloomingAmazing.ie we respect all our customers and users privacy. As online florists we take this issue seriously operating an "opt in" service enabling users to choose to receive occasional information, news and special offers from our company - you will only receive this type of information from us if you specifically choose to do so. You may request at any time that your details are removed from this service and we will be happy to comply. We do not loan, sell or otherwise share your email address or personal details with any third party. Likewise we do not buy, borrow or rent email addresses or other personal information from any third party.  

Security

Shop in confidance - all online credit & debit card transactions on this site are secured by either Paypal or Realex Payments who provide industry leading security for credit and debit card processing. For added peace of mind we do not store your credit card details . Our website server uses Secure Socket Layer (SSL) to encode all information that is sent to us when an order is placed on our web site. This provides you with the best possible protection against unauthorised use of information you send us. You can review and update your account information with us online at any time by logging into your account. You may edit or delete your delivery addresses, change your email address and password and subscribe or unsubscribe to our occasional newsletters and your quarterly loyalty points statements.

Please feel free to contact us in our Dublin flower shop by phone, e-mail, letter or in person should you have any queries on any aspect of your acount or indeed if we can be of assistance to you.

Terms and Conditions

This web site is owned and operated by Rossbriar Ltd. trading as Blooming Amazing Flower Company. We are incorporated and registered in Ireland. Our company registration number is 224911. Our registered address is 38 Ranelagh, Dublin 6. By using and or purchasing products from this web site you agree to our terms and conditions.

Prices, taxes and VAT

All prices quited are inclusive of the applicable tax and  VAT rates (currently 13.5% or 23%).Our VAT number is IE8224911M. Delivery within Dublin city and county is free of charge on orders made through this web site. Delivery to areas outside Dublin is charged at the applicable rates which are detailed in full at the checkout process. There are no hidden charges applied. 

Availability

Flowers are a living product. They are seasonal and perishable so on occasion a particular item may not be available. We therefore reserve the right to provide substitute items if a particular item is not available on a required delivery date. Substituted items when supplied are always of an equal or greater value. 

Delivery

Please include full and correct delivery details with your order including phone and mobile phone numbers. Incorrect or incomplete recipient information may cause delivery delays or difficulties for which we can not be held liable. If the intended recipient is not at the delivery address or if a suitable 3rd party is not available to receive delivery on their behalf when a delivery is attempted our standard procedure is to make telephone contact with the intended recipient to arrange alternative delivery arrangements and / or we will leave the order with an immediate neighbour and a calling card advising the intended recipient where their order has been left. Failing this a calling card is left for the intended recipient advising them to contact us to make alternative arrangements. If the delivery is to an address such as an hotel, work place, hospital etc a suitable 3rd party, such as a receptionist, may accept delivery on the intended recipients behalf.

Specific delivery times can not be accepted unless agreed and confirmed by us in advance. This is due to the wide area we cover and the high volumes of traffic on Irish roads. The exceptions to this are Sympathy Tributes for delivery to a church or funeral home with a specific service time and business addresses which will receive delivery during normal office hours. If you request a specific delivery time without agreement from us we will do our very best to honour this but unfortunately we can not guarantee it

Returns

At Blooming Amazing Flower Company we want you to be delighted with our products and services. We guarantee the quality of all our flower bouquets, arrangements and other products supplied through this web site. Flower arrangements or bouquets should last a minimum of seven days, and usually longer if they have been treated in accordance with the care instructions they have been supplied with. In the unlikely event you are not satisfied with either the products or service we have provided and as flowers are a perishable product please contact us within 24 hours of receipt so we can resolve any issues. In order for us to assess any issue relating to quality please ensure the original item is available for return. Where replacement items are provided they will be of an equal or greater value  

Cancellation and Amendments

In the event that you need to cancel or amend an order placed through this web please do so within 24 hours of the intended delivery date. In the event that you wish to cancel an order placed through this web site a full refund will be given as long as 24 hours notice is provided to us. Amendments or cancellations may be made by in person, by email or by phone. If cancellations or amendments are made within 24 hours of the intended delivery date we reserve the right to charge in full for any item ordered. We reserve the right to cancel an order if the delivery address and or contact details are inadequate or incorrect. We reserve the right to cancel an order if we deem the gift message may cause offence to the intended recipient.  

Wines, Proseco and Champagne

Wines, Prosecco and Champagne ordered through this website may only be delivered within Ireland. When purchasing wines, Prosecco or Champagne and by agreeing to these terms and conditions you confirm that as a buyer your are over 18 years of age. You also confirm that the recipient of the delivery is over 18 years of age. In all cases we will refuse delivery of wines, Prosecco and Champagne where the recipient is under 18 years of age. We reserve the right to request a recipients proof of age when delivering wines, Champagne or Prosecco. We wlil refuse delivery of wines Prosecco and Champagnes if a recipient is requested to verify their age and is unable or unwilling to do so.

Flower Finder

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